body:has(.ops-root){background:var(--sg-paper,#fbf9f4);color:var(--sg-ink,#151515);margin:0}body:has(.ops-root)>.site-footer{display:none}body:has(.ops-root)>.mobile-cta{display:none}.ops-root{--ops-rail-w:240px;--ops-live-w:324px;--ops-card-r:12px;--ops-ctl-r:6px;--ops-ink:var(--sg-ink,#151515);--ops-ink-60:var(--sg-ink-60,#151515a3);--ops-ink-40:var(--sg-ink-40,#15151575);--ops-line:var(--sg-line,#1b160d14);--ops-row-line:#1b160d0e;--ops-plate:#fff;--ops-wash:var(--sg-paper-2,#f7f4ec);--ops-accent:var(--sg-accent,#0f8a4f);--ops-accent-press:var(--sg-accent-press,#0c6b3d);--ops-accent-text:var(--sg-accent-text,#0d7443);--ops-accent-soft:var(--sg-accent-soft,#0f8a4f21);--ops-money:var(--sg-money,#9be8c6);--ops-money-text:var(--sg-money-text,#0b7a55);--ops-night:var(--sg-night,#0f1d15);--ops-night-2:var(--sg-night-2,#16241c);--ops-night-3:var(--sg-night-3,#1d2f24);--ops-cream:var(--sg-cream,#fffaea);--ops-cream-70:var(--sg-cream-70,#fffaeacc);--ops-cream-45:var(--sg-cream-45,#fffaea8f);--ops-line-dark:var(--sg-line-dark,#fffaea24);--ops-danger:#b3271e;--ops-danger-soft:#b3271e1a;--ops-caution:#8a5d07;--ops-caution-soft:#f9efd8;--ops-ease:var(--sg-ease-out,cubic-bezier(.25, .46, .45, .94));--ops-focus:0 0 0 2px var(--sg-paper,#fbf9f4), 0 0 0 4px var(--sg-accent,#0f8a4f);min-height:100vh;font-family:var(--font-sg-body,var(--font-inter,ui-sans-serif));background:var(--sg-paper,#fbf9f4);color:var(--ops-ink);font-size:14px;line-height:1.5}.ops-root *,.ops-root :before,.ops-root :after{box-sizing:border-box}.ops-root button,.ops-root input,.ops-root select,.ops-root textarea{font:inherit}.ops-root button,.ops-root a{-webkit-tap-highlight-color:transparent}.ops-root a{color:inherit;text-decoration:none}.ops-root :focus-visible{box-shadow:var(--ops-focus);border-radius:var(--ops-ctl-r);outline:none}.ops-shell{grid-template-columns:var(--ops-rail-w) minmax(0, 1fr);min-height:100vh;display:grid}.ops-rail{z-index:10;height:100vh;color:var(--ops-cream);background:radial-gradient(120% 42% at 16% -10%, #9be8c61a, transparent 62%), linear-gradient(196deg, var(--ops-night-2) 0%, var(--ops-night) 56%, #0a1710 100%);border-right:1px solid var(--ops-line-dark);flex-direction:column;padding:24px 16px 16px;display:flex;position:sticky;top:0}.ops-brand{border-radius:10px;align-items:center;gap:11px;padding:4px 10px 24px;display:flex}.ops-brand .sg-mark{flex:none;width:30px;height:30px}.ops-brand>span:not(.sg-mark){letter-spacing:-.015em;font-size:15px;font-weight:600;line-height:1.15;display:grid}.ops-brand small{color:var(--ops-cream-45);letter-spacing:.01em;margin-top:3px;font-size:11px;font-weight:500}.ops-rail nav{gap:4px;display:grid}.ops-rail nav a{min-height:42px;color:var(--ops-cream-70);border-radius:8px;align-items:center;gap:12px;padding:0 13px;font-size:14px;font-weight:500;transition:color .15s,background-color .15s;display:flex;position:relative}.ops-rail nav a.is-active{color:var(--ops-cream);background:var(--ops-night-3);box-shadow:inset 0 0 0 1px var(--ops-line-dark)}.ops-rail nav a.is-active:before{content:"";background:var(--ops-money);border-radius:2px;width:2px;position:absolute;top:9px;bottom:9px;left:0}.ops-rail nav a svg{opacity:.8;flex:none}.ops-rail nav a.is-active svg{opacity:1}.ops-rail nav a b{background:var(--ops-accent);color:#fff;min-width:21px;height:21px;font-family:var(--font-data);border-radius:999px;place-items:center;margin-left:auto;padding:0 6px;font-size:11px;font-weight:500;display:grid}.ops-rail__foot{border-top:1px solid var(--ops-line-dark);grid-template-columns:36px minmax(0,1fr) 30px;align-items:center;gap:10px;margin-top:auto;padding:14px 6px 2px;display:grid}.ops-avatar{background:var(--ops-accent-soft);width:36px;height:36px;color:var(--ops-accent-text);border-radius:50%;place-items:center;font-size:13px;font-weight:600;display:grid}.ops-rail .ops-avatar{background:var(--ops-night-3);color:var(--ops-money)}.ops-rail__foot div{min-width:0;display:grid}.ops-rail__foot strong{font-size:13px;font-weight:570}.ops-rail__foot span:not(.ops-avatar){color:var(--ops-cream-45);white-space:nowrap;text-overflow:ellipsis;margin-top:1px;font-size:11.5px;overflow:hidden}.ops-rail__foot button{border-radius:var(--ops-ctl-r);width:30px;height:30px;color:var(--ops-cream-45);cursor:pointer;background:0 0;border:0;place-items:center;padding:0;transition:color .15s,background-color .15s;display:grid}.ops-workspace{min-width:0}.ops-topbar{border-bottom:1px solid var(--ops-line);justify-content:space-between;align-items:flex-end;gap:28px;padding:30px 32px 22px;display:flex;position:relative}.ops-kicker{color:var(--ops-ink-60);letter-spacing:.08em;text-transform:uppercase;margin:0 0 7px;font-size:11.5px;font-weight:500;line-height:1.3}.ops-topbar h1{letter-spacing:-.02em;margin:0;font-size:clamp(24px,2.1vw,29px);font-weight:600;line-height:1.04}.ops-topbar>div:first-child>p:last-child{color:var(--ops-ink-60);margin:7px 0 0;font-size:13.5px}.ops-search-wrap{width:min(380px,34vw);position:relative}.ops-search{border:1px solid var(--ops-line);border-radius:var(--ops-ctl-r);background:var(--ops-plate);height:40px;color:var(--ops-ink-40);align-items:center;gap:10px;padding:0 13px;transition:border-color .15s,box-shadow .15s;display:flex}.ops-search:focus-within{border-color:var(--ops-accent);box-shadow:none}.ops-search svg{flex:none}.ops-search input{min-width:0;color:var(--ops-ink);background:0 0;border:0;outline:0;flex:1;font-size:13.5px}.ops-search input::placeholder{color:var(--ops-ink-40)}.ops-search kbd{border:1px solid var(--ops-line);background:var(--ops-wash);color:var(--ops-ink-40);font-family:var(--font-data);border-radius:5px;padding:3px 7px;font-size:10.5px}.ops-search-results{z-index:30;border:1px solid var(--ops-line);background:var(--ops-plate);border-radius:10px;width:100%;max-height:380px;padding:6px;position:absolute;top:48px;right:0;overflow:auto;box-shadow:0 18px 40px #1515151a}.ops-search-results>div{border-radius:7px;padding:10px 11px}.ops-search-results>div:hover{background:var(--ops-wash)}.ops-search-results span{color:var(--ops-accent-text);font-size:11px;font-weight:570}.ops-search-results strong{margin-top:2px;font-size:13px;font-weight:570;display:block}.ops-search-results p{color:var(--ops-ink-60);white-space:nowrap;text-overflow:ellipsis;margin:2px 0 0;font-size:12px;display:block;overflow:hidden}.ops-search-results>p{color:var(--ops-ink-60);margin:0;padding:14px 11px;font-size:12.5px}.ops-main{grid-template-columns:minmax(0,1fr);display:grid}.ops-main.has-live,.ops-main.is-command{grid-template-columns:minmax(0, 1fr) var(--ops-live-w)}.ops-main__content{min-width:0;padding:26px 32px 48px}.ops-metrics{border:1px solid var(--ops-line);border-radius:var(--ops-card-r);background:var(--ops-plate);grid-template-columns:repeat(4,minmax(0,1fr));margin-bottom:22px;display:grid;overflow:hidden}.ops-metric{flex-direction:column;justify-content:center;gap:7px;min-height:92px;padding:16px 22px;display:flex}.ops-metric+.ops-metric{border-left:1px solid var(--ops-line)}.ops-metric span{color:var(--ops-ink-60);font-size:12px;font-weight:500}.ops-metric strong{letter-spacing:-.02em;font-variant-numeric:tabular-nums;font-size:30px;font-weight:600;line-height:1}.ops-metric.is-live strong{color:var(--ops-accent-text)}.ops-metric.is-urgent strong{color:var(--ops-danger)}.ops-section{border:1px solid var(--ops-line);border-radius:var(--ops-card-r);background:var(--ops-plate);margin-bottom:22px;overflow:hidden}.ops-section--full{min-height:480px}.ops-section__head{border-bottom:1px solid var(--ops-line);justify-content:space-between;align-items:center;gap:18px;min-height:64px;padding:15px 20px;display:flex}.ops-section__head h2{letter-spacing:-.015em;margin:0;font-size:16px;font-weight:600}.ops-section__head 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var(--ops-money));height:100%;display:block}.ops-call-list button{border:0;border-bottom:1px solid var(--ops-row-line);background:var(--ops-plate);text-align:left;cursor:pointer;grid-template-columns:8px minmax(0,1fr) auto;align-items:center;gap:12px;width:100%;min-height:56px;padding:8px 20px;transition:background-color .14s;display:grid}.ops-call-list button:last-child{border-bottom:0}.ops-call-list button:hover{background:var(--ops-wash)}.ops-call-list button>span{background:var(--ops-ink-40);opacity:.5;border-radius:50%;width:7px;height:7px}.ops-call-list button>span.is-live{opacity:1;background:var(--ops-accent);box-shadow:0 0 0 4px var(--ops-accent-soft)}.ops-call-list strong,.ops-call-list small{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.ops-call-list strong{font-size:13.5px;font-weight:570}.ops-call-list small{color:var(--ops-ink-60);margin-top:2px;font-size:12px}.ops-call-list time{color:var(--ops-ink-40);font-family:var(--font-data);font-size:11.5px}.ops-empty{text-align:center;flex-direction:column;justify-content:center;align-items:center;min-height:200px;padding:34px;display:flex}.ops-empty svg{width:30px;height:30px;color:var(--ops-ink-40);opacity:.55}.ops-empty svg line{stroke:currentColor;stroke-width:5px;stroke-linecap:round}.ops-empty strong{margin-top:12px;font-size:14px;font-weight:580}.ops-empty p{max-width:420px;color:var(--ops-ink-60);margin:5px 0 0;font-size:12.5px;line-height:1.55}.ops-button{border:1px solid var(--ops-line);border-radius:var(--ops-ctl-r);background:var(--ops-plate);min-height:38px;color:var(--ops-ink);letter-spacing:-.01em;cursor:pointer;transition:background-color .15s var(--ops-ease), border-color .15s ease, color .15s ease;justify-content:center;align-items:center;gap:8px;padding:0 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input:not([type=checkbox]),.ops-root select,.ops-root textarea{border-radius:var(--ops-ctl-r);background:var(--ops-plate);color:var(--ops-ink);font-family:var(--font-sg-body,var(--font-inter,ui-sans-serif));border:1px solid #15151529;outline:0;transition:border-color .14s,box-shadow .14s}.ops-root input:not([type=checkbox]):focus,.ops-root select:focus,.ops-root textarea:focus{border-color:var(--ops-accent);box-shadow:0 0 0 3px var(--ops-accent-soft)}.ops-root input::placeholder,.ops-root textarea::placeholder{color:var(--ops-ink-40)}.ops-notice{color:var(--ops-accent-text);margin:10px 20px 0;font-size:12.5px}.ops-muted,.ops-detail-loading{color:var(--ops-ink-60);font-size:13px}.ops-detail-loading{place-items:center;min-height:240px;display:grid}.ops-live{border-left:1px solid var(--ops-line);background:var(--ops-plate);align-self:start;min-width:0;max-height:100vh;padding:24px 22px;position:sticky;top:0;overflow:auto}.ops-live__head{border-bottom:1px solid var(--ops-line);justify-content:space-between;align-items:center;gap:10px;padding-bottom:16px;display:flex}.ops-live__head>div{align-items:center;gap:9px;display:flex}.ops-live__head strong{letter-spacing:-.01em;font-size:14px;font-weight:600}.ops-live__head>span{background:var(--ops-wash);color:var(--ops-ink-60);text-transform:capitalize;white-space:nowrap;border-radius:999px;padding:4px 10px;font-size:11.5px;font-weight:550}.ops-pulse{background:var(--ops-ink-40);opacity:.5;border-radius:50%;width:8px;height:8px}.ops-pulse.is-live{opacity:1;background:var(--ops-accent);box-shadow:0 0 0 4px var(--ops-accent-soft);animation:1.8s ease-in-out infinite opsPulse}@keyframes opsPulse{50%{box-shadow:0 0 0 9px #0f8a4f00}}.ops-live__identity{align-items:center;gap:12px;padding:18px 0 14px;display:flex}.ops-live__identity .ops-avatar{width:44px;height:44px;font-size:15px}.ops-live__identity div{min-width:0;display:grid}.ops-live__identity strong{font-size:14.5px;font-weight:580}.ops-live__identity span:last-child{color:var(--ops-ink-60);white-space:nowrap;text-overflow:ellipsis;margin-top:2px;font-size:12.5px;overflow:hidden}.ops-live__facts{border-top:1px solid var(--ops-line);border-bottom:1px solid var(--ops-line);margin:0;padding:6px 0}.ops-live__facts>div{justify-content:space-between;gap:10px;padding:7px 0;display:flex}.ops-live__facts dt{color:var(--ops-ink-60);font-size:12.5px}.ops-live__facts dd{text-transform:capitalize;margin:0;font-size:12.5px;font-weight:570}.ops-live__state{border:1px solid var(--ops-line);background:var(--ops-wash);color:var(--ops-ink-60);border-radius:999px;align-items:center;gap:8px;margin:16px 0 4px;padding:5px 11px;font-size:12px;font-weight:550;display:inline-flex}.ops-live__state 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var(--ops-wash);border-radius:50%;margin-bottom:16px;position:relative}.ops-live__ring:after{content:"";background:var(--ops-ink-40);opacity:.5;border-radius:50%;position:absolute;inset:22px}.ops-live__empty strong{font-size:13.5px;font-weight:580}.ops-live__empty p{max-width:190px;color:var(--ops-ink-60);margin:6px 0;font-size:12.5px;line-height:1.5}.ops-contacts-workspace,.ops-calls-workspace,.ops-messages-workspace{grid-template-columns:minmax(250px,.66fr) minmax(0,1.7fr);align-items:start;gap:18px;display:grid}.ops-contact-index,.ops-call-index,.ops-message-index{margin-bottom:0;position:sticky;top:22px;overflow:hidden}.ops-contact-index__list,.ops-call-index__list,.ops-message-index__list{max-height:calc(100vh - 250px);overflow:auto}.ops-contact-index__list button,.ops-call-index__list button,.ops-message-index__list button{border:0;border-bottom:1px solid var(--ops-row-line);text-align:left;cursor:pointer;background:0 0;align-items:center;gap:12px;width:100%;padding:12px 16px;transition:background-color .14s;display:grid}.ops-contact-index__list button{grid-template-columns:32px minmax(0,1fr) auto;min-height:68px}.ops-call-index__list button{grid-template-columns:8px minmax(0,1fr) auto;min-height:64px}.ops-message-index__list button{grid-template-columns:8px minmax(0,1fr) auto;min-height:66px}.ops-contact-index__list button:hover,.ops-call-index__list button:hover,.ops-message-index__list button:hover{background:var(--ops-wash)}.ops-contact-index__list button.is-active,.ops-call-index__list button.is-active,.ops-message-index__list button.is-active{background:var(--ops-wash);box-shadow:inset 2px 0 0 var(--ops-accent)}.ops-contact-index__list .ops-avatar{width:32px;height:32px;font-size:12px}.ops-contact-index__list strong,.ops-call-index__list strong,.ops-message-index__list strong,.ops-contact-index__list small,.ops-call-index__list small,.ops-message-index__list 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span{color:var(--ops-money-text);letter-spacing:.04em;text-transform:uppercase;font-size:11px;font-weight:600}.ops-produced__card strong{font-size:13.5px;font-weight:580}.ops-produced__card small{color:var(--ops-ink-60);text-overflow:ellipsis;white-space:nowrap;font-size:12px;overflow:hidden}.ops-call-detail__grid{border-bottom:1px solid var(--ops-line);grid-template-columns:minmax(0,1.35fr) minmax(230px,.65fr);gap:26px;padding:22px 24px;display:grid}.ops-call-detail h3{margin:0 0 12px;font-size:13.5px;font-weight:600}.ops-call-detail__grid>div:last-child h3:not(:first-child){margin-top:26px}.ops-convo{max-height:460px;padding-right:6px;overflow:auto}.ops-convo__turn{margin-bottom:12px}.ops-convo__turn.is-grouped{margin-top:-8px}.ops-convo__meta{align-items:baseline;gap:8px;margin:0 0 4px;display:flex}.ops-convo__meta strong{color:var(--ops-ink-60);font-size:11px;font-weight:600}.ops-convo__meta time{color:var(--ops-ink-40);font-family:var(--font-data);font-size:10.5px}.ops-convo__meta 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p.is-agent{background:var(--ops-accent-soft);border-bottom-right-radius:4px;margin-left:28px}.ops-transcript p.is-caller{border-bottom-left-radius:4px;margin-right:28px}.ops-transcript span{color:var(--ops-ink-40);text-transform:capitalize;margin-bottom:3px;font-size:11px;font-weight:570;display:block}.ops-timeline>div{grid-template-columns:10px 1fr;gap:9px;min-height:40px;display:grid}.ops-timeline i{background:var(--ops-accent);border:2px solid #fff;border-radius:50%;width:8px;height:8px;margin-top:4px;box-shadow:0 0 0 1px #1515152e}.ops-timeline p,.ops-timeline strong,.ops-timeline span{margin:0;display:block}.ops-timeline strong{text-transform:capitalize;font-size:12.5px;font-weight:570}.ops-timeline span{color:var(--ops-ink-40);font-family:var(--font-data);margin-top:2px;font-size:11px}.ops-cost-list p{border-bottom:1px solid var(--ops-row-line);color:var(--ops-ink-60);justify-content:space-between;gap:10px;margin:0;padding:8px 0;font-size:12px;display:flex}.ops-cost-list p:last-child{border-bottom:0}.ops-cost-list strong{color:var(--ops-ink);font-family:var(--font-data);font-variant-numeric:tabular-nums;font-size:12px;font-weight:500}.ops-cost-total{border-top:1px solid var(--ops-line)}.ops-cost-total span{color:var(--ops-ink);font-weight:600}.ops-events{max-height:300px;overflow:auto}.ops-events p{border-bottom:1px solid var(--ops-row-line);align-items:baseline;gap:9px;margin:0;padding:7px 0;font-size:12px;display:flex}.ops-events p:last-child{border-bottom:0}.ops-events time{color:var(--ops-ink-40);font-family:var(--font-data);flex:none;font-size:10.5px}.ops-events strong{text-transform:capitalize;font-weight:550}.ops-events span{color:var(--ops-ink-40);text-transform:capitalize;margin-left:auto;font-size:11px}.ops-recording{border:1px solid var(--ops-line);background:var(--ops-wash);border-radius:10px;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:14px;margin:18px 24px 0;padding:15px 16px;display:grid}.ops-recording 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button>span.is-unread{opacity:1;background:var(--ops-danger);box-shadow:0 0 0 4px var(--ops-danger-soft)}.ops-consent{border:1px solid var(--ops-line);background:var(--ops-wash);border-radius:8px;margin:14px 24px 0;padding:11px 14px}.ops-consent summary{color:var(--ops-accent-text);cursor:pointer;font-size:12.5px;font-weight:570}.ops-consent p{color:var(--ops-ink-60);margin:10px 0 0;font-size:12.5px;line-height:1.5}.ops-consent strong{color:var(--ops-ink-40);margin-bottom:2px;font-size:11px;font-weight:560;display:block}.ops-consent time{color:var(--ops-ink-40);font-family:var(--font-data);margin-top:9px;font-size:11px;display:block}.ops-message-stream{border-bottom:1px solid var(--ops-line);min-height:270px;max-height:440px;padding:22px 24px;overflow:auto}.ops-message-stream article{margin-bottom:10px;display:flex}.ops-message-stream article.is-outbound{justify-content:flex-end}.ops-message-stream article>div{background:var(--ops-wash);border-radius:12px 12px 12px 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var(--ops-line);background:var(--ops-wash);color:var(--ops-ink-60);text-align:left;padding:11px 20px;font-size:11.5px;font-weight:570}.ops-table-wrap td{border-bottom:1px solid var(--ops-row-line);color:var(--ops-ink-60);padding:14px 20px;font-size:13px}.ops-table-wrap td:first-child{color:var(--ops-ink);font-weight:570}.ops-knowledge-grid{grid-template-columns:minmax(0,1.25fr) minmax(300px,.75fr);align-items:start;gap:22px;display:grid}.ops-knowledge-grid .ops-section{margin-bottom:0}.ops-knowledge-editor{padding:20px}.ops-knowledge-editor>label{color:var(--ops-ink-60);gap:7px;margin-bottom:14px;font-size:12.5px;font-weight:550;display:grid}.ops-knowledge-editor textarea{resize:vertical;min-height:220px;padding:13px;font-size:13.5px;line-height:1.6}.ops-knowledge-editor input{height:40px;padding:0 12px;font-size:13.5px}.ops-knowledge-preview{background:var(--ops-wash);border-radius:8px;max-height:240px;padding:14px 16px;overflow:auto}.ops-knowledge-preview 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11px;font-size:13.5px}.ops-setting-row{color:var(--ops-ink-60);justify-content:space-between;gap:20px;font-size:12.5px;display:flex}.ops-setting-row strong{color:var(--ops-ink);font-size:12.5px;font-weight:570}.ops-settings-grid .ops-button{margin:18px 20px 0}.ops-interlocks{padding:4px 20px 10px}.ops-interlocks>div{border-bottom:1px solid var(--ops-row-line);align-items:center;gap:11px;padding:12px 0;display:flex}.ops-interlocks>div>span,.ops-provider-list>div>span{background:#15151538;border-radius:50%;flex:none;width:8px;height:8px}.ops-interlocks span.is-on,.ops-provider-list span.is-on{background:var(--ops-accent);box-shadow:0 0 0 4px var(--ops-accent-soft)}.ops-interlocks p,.ops-interlocks strong,.ops-interlocks small{margin:0;display:block}.ops-interlocks strong{font-size:13.5px;font-weight:570}.ops-interlocks small{color:var(--ops-ink-60);margin-top:2px;font-size:12px}.ops-provider-list{background:var(--ops-wash);border-radius:8px;margin:8px 20px 0;padding:10px 13px}.ops-provider-list>div{grid-template-columns:8px 1fr auto;align-items:center;gap:10px;min-height:34px;display:grid}.ops-provider-list strong{text-transform:capitalize;font-size:12.5px;font-weight:570}.ops-provider-list small,.ops-provider-list p{color:var(--ops-ink-60);font-size:11.5px}.ops-provider-list small{font-family:var(--font-data);font-size:11px}.ops-provider-list p{margin:6px 0;line-height:1.5}.ops-login,.ops-setup,.ops-loading{background:radial-gradient(56% 38% at 50% 0%, #9be8c629, transparent 72%), var(--sg-paper,#fbf9f4);place-items:center;min-height:100vh;padding:24px;display:grid}.ops-login__card{border:1px solid var(--ops-line);background:var(--ops-plate);border-radius:14px;width:min(440px,100%);padding:36px 38px 30px;position:relative}.ops-login__brand{color:var(--ops-ink);letter-spacing:-.02em;align-items:center;gap:10px;margin-bottom:30px;font-size:16px;font-weight:600;display:flex}.ops-login__brand .sg-mark{margin:0 1.5px}.ops-login h1,.ops-setup 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